Westchester Smile Design | Part of the Roligo Network

Millicent Semper a month ago

The last visit I had a filling done and the Dr. was very good. I’m sorry, I forgot her name. I didn’t feel anything at all and she talked me through everything. I was very pleased.

Barbara Terracciano 3 months ago

Such a welcoming environment! It’s so nice to enter a dental office where everyone seems happy to be there. The receptionist Sandy was pleasant, professional and efficient. Melinda, the hygienist was very thorough and informative while cleaning my teeth. Maria, the dental assistant, took X-rays and with the dentist, Dr. Pearl Mitter, explained a plan for my care. I feel very comfortable switching to this practice.

Julia Mitchell 3 months ago

I had two scheduled appointments here. The first was confirmed automatically multiple times, but upon arrival I was told the office was moving and I could not be seen. The second visit was delayed due to a dental emergency ahead of me, despite me calling an hour before to confirm my appointment. During that visit, I was told by the hygienist that I was the last patient of the day and was essentially encouraged to leave if I wanted. In addition, I felt that several recommended treatments were presented in a way that emphasized optional or cosmetic services that were not clearly necessary for maintaining healthy teeth and were not fully covered by insurance, without clear explanation of priority or urgency. The dentist seems competent, but I experienced repeated scheduling disruptions and a lack of transparency around timing and cost of recommended services

Rochelle Clarke 4 months ago

I scheduled a consultation for a wisdom tooth extraction with Westchester Smiles and completed all the required pre-registration steps, including uploading my insurance information and filling out the pre-check forms through the link they sent me. When I arrived for my appointment, I was told by the front desk that they do not accept my insurance. This should have been identified before my appointment was confirmed, especially since they had my insurance information in advance. The lack of verification and communication wasted my time and effort. Patients rely on medical offices to review insurance information before appointments, not after they arrive. My time is valuable, and this level of incompetence is unacceptable. Very disappointing experience.

Amit Levran 5 months ago

We had a wonderful experience with Dr. Ziotis for my daughter’s orthodontic care. The entire staff is incredibly friendly and professional, which made my daughter feel comfortable from the very first visit. What really stands out is Dr. Ziotis' empathy; she truly listens and takes the time to ensure her patients feel at ease throughout the process. I highly recommend her to any parent looking for a skilled and caring orthodontist! The team welcomed us with a smile and took great care of us throughout the vist, special shout out goes to Carlos that patiently walked us through the next steps until we were 100% comfortable.